Shipping Policy

Free Shipping for U.S. Orders Over $85.00!

Shopping from within the US? Your order will qualify for free shipping via USPS 1st Class Mail or Priority Mail if you order more than $50.00. If your order qualifies, this option will be available during the checkout process.

Transit time is typically 4 to 9 business days.

Order Fulfillment

We attempt to ship orders within 24 to 48 hours on weekdays.  Weekend orders will be fulfilled on the following Monday. Please be aware that we do not ship (or deliver) on Saturdays, Sundays and all major holidays.

PO Boxes

Please note that we can ship to PO boxes only if you choose to ship by USPS. UPS does not deliver to PO boxes.

Shipping Methods

For Domestic Orders:

* Please note that shipment tracking is only available if you choose to ship by UPS. Only USPS shipping options are available for all Alaska, Hawaii, US Territories, and APO/FPO orders.

•    USPS: First-Class Mail Parcel (*Only works with packages that weigh less than 13oz)
•    USPS: Priority Mail (*No tracking will be provided)

•    UPS: Ground
•    UPS: 2nd Day Air (Orders placed after 12:00 noon Pacific Time will be shipped the following weekday.)
•    UPS: Next Day Air (Orders placed after 12:00 noon Pacific Time will be shipped the following weekday.)

For International Orders:

* Please note that shipment tracking is not available with the First Class Mail option.

•    USPS: First Class Mail International Package
•    USPS: Priority Mail International
•    USPS: Express Mail International (EMS)

How much does shipping cost?

Shipping costs depend on the weight of the order and the shipping method you select. The shipping rates displayed are calculated based upon UPS and USPS’s standard fees and the total weight of the item(s) you are purchasing. If you wish to check your shipping charges before you make a purchase, add items to your cart and type in your zip code to the “Shipping Estimate” section. Also, your total merchandise & shipping charges will be calculated for you before you make a payment.

We offer FREE shipping on all U.S. orders over $85!

How long will it take for my package to arrive once it is shipped?

Approximate delivery time frame for “UPS Ground” and according to geographical location:

•    East Coast – 5 to 7 Days
•    Midwest – 3 to 5 days
•    West Coast – 1 to 3 days

For more information please visit the UPS and USPS websites:
http://www.ups.com
http://www.usps.com

Do you ship internationally? How much will it cost?

Yes, we do! We use USPS First-Class Mail, USPS Priority Mail or Express Mail International (EMS). Simply add your items to the bag and estimate shipping at the bottom of the page. The shipping rates displayed are calculated based upon USPS’ standard fees and the total weight of the item(s) you are purchasing.

Please note that delays in customs are becoming increasingly common. Packages may take an unusually long amount of time to get to international destinations, and unfortunately we cannot be responsible for this type of delay. Additionally, you may be responsible for import taxes or other customs fees for your package. While we take steps to minimize or eliminate the cost of importing for our customers, we cannot provide inaccurate information to customs officials.

More Information

If you have any questions regarding our Shipping Policy, please contact us at:

Japanese Gift Market
:: U.S.A. Office ::
2030 Sacramento Street
Los Angeles, CA 90021
Phone: (800)892-2816 Ext.1
Fax: (213)402-5605
E-mail: retail@JapaneseGiftMarket.com

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